Welcome to Mountain V2 Ray (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or purchase our VPN services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide and improve our services.
a) Personal Information
When you register, purchase a VPN plan, or contact us, we may collect:
- Name
- Email address
- Payment-related information (processed securely by third-party payment providers)
- Account login credentials
b) Non-Personal Information
We may automatically collect limited technical data such as:
- Browser type and device information
- Operating system
- Website usage statistics
- Anonymous analytics data
⚠️ We do not collect or store browsing activity, traffic logs, DNS queries, or VPN usage content.
2. No-Logs Policy
We follow a strict no-logs policy. This means:
- We do not track your online activity
- We do not store connection timestamps, IP addresses, or browsing history
- We do not monitor or inspect your VPN traffic
Your online activity remains private.
3. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Process payments and subscriptions
- Provide customer support
- Improve website functionality and service performance
- Send important service-related communications
We do not sell, rent, or trade your personal data.
4. Payment Processing
All payments are handled by trusted third-party payment processors. We do not store your full payment card details on our servers.
Please review the privacy policies of the payment providers you use.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Remember user preferences
- Improve user experience
- Analyze website performance
You can disable cookies through your browser settings if you prefer.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption
- Secure servers
- Limited access controls
However, no method of transmission over the internet is 100% secure.
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
8. Legal Compliance
We may disclose information if required to do so by law, court order, or legal process — only to the minimum extent legally required.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Request data portability
To exercise your rights, contact us using the information below.
10. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.